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Refund and Return Policy

Damaged or wrong items

If your parcel arrives damaged or with the wrong item, tell us within 48 hours of delivery, with a photograph. We will replace the item or refund it.

Food products

For food-safety reasons we cannot accept returns of opened packs unless there is a quality problem.

Cancellations

Cancellation is free until the order is dispatched. Once an order is dispatched it cannot be cancelled; damaged or wrong items are covered by the policy above.

How refunds are paid

Refunds go back to the original payment method (UPI or cards) within 5–7 working days.