Refund and Return Policy
Damaged or wrong items
If your parcel arrives damaged or with the wrong item, tell us within 48 hours of delivery, with a photograph. We will replace the item or refund it.
Food products
For food-safety reasons we cannot accept returns of opened packs unless there is a quality problem.
Cancellations
Cancellation is free until the order is dispatched. Once an order is dispatched it cannot be cancelled; damaged or wrong items are covered by the policy above.
How refunds are paid
Refunds go back to the original payment method (UPI or cards) within 5–7 working days.